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Access Your Account

Enter Your Email, Password and Client ID:
Email: 
Password: 
Client ID: 

Anything is Possible with Feedback!

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Access Your Personalized Report

Enter Your Report ID:
Report ID: 

Anything is Possible with Feedback!

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Give Feedback

Enter the ID Code that was included in the invitation email:
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From here, you can begin to provide Feedback.

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Contact Us - How Can We Help?

Please complete the following:
First Name: 
Last Name: 
Telephone: -- Exten: 
Email: 
Confirm Email: 
Organization: 
Comment or Note: 

7181 Woodbine Ave, Suite 103, Markham, Ontario, Canada, L3R 1A3

Tel: 1-905-752-0366 or for International Calls: 001-905-752-0366

A confirmation of your request will be sent to you.

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Access Your Feedback History

Enter Your Email Address:
Email Address: 

An email will be sent with access to your Feedback History.

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Demo Request

Schedule Your On-line Demo Today!
First Name: 
Last Name: 
Telephone: -- Exten: 
Email: 
Confirm Email: 
Organization: 
Special Request: 

A confirmation of your request will be sent to you.

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To begin, please add the following information:

Instructions on how to begin will be sent to your email address.

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Instructions

How to use this Credits

  1. Review the focus areas to make sure this covers your requirements.

  2. Select Begin Survey and add the following information:

    1. Contact Information - The final report will only be available through your email address.

    2. Feedback For: This identifies who or what the feedback is for. Enter the:

      • Organization name (the who, i.e. XYZ Corporation).

      • Process name/title (the what, i.e. XYZ Covid-19 Response).

      • Group name/heading (the who, i.e. XYZ Corp's Sr. Leadership Team).

      • Event name/title (the what, i.e. Management Training - Module 1).

  3. Click Start Now to receive the invitation to begin. You will receive 2 emails:

    • First email contains instructions on what to do before, during and after the survey.

    • Second email (the invitation) can be forwarded to any and all participants you wish to receive anonymous feedback from.


The Free Standard (5+ page) Report is a snapshot that shows how your results compare to other organizations (in a similar industry sector, where available).

The Extended (25+ page) Report details your results and is ideally suited for high-performance, growth-focused, or change-enabled organizations. Extended Report cost is based on the number of responses, not the number of invitations sent.

 

Frequently Asked Questions

Common Questons and Answers



FAQ's For:

•••••

The FAQ summary below is designed to provide you with quick insights into the most common questions asked by most people. If you don't find an answer to what you need then feel free to contact us at your convenience. We're here to make it easy for you to reach your goals!

FAQ's - General Information


You can invite feedback from as many people as you like (as long as they have an email address that you can forward an invitation to) - a maximum of 2000 participants is allowed. Remember, the more feedback you get, the more accurate and reliable the final results become.


To access your Request History, first hold your mouse over the 'Options' button in the top right corner and select 'History'. Enter your email address on 'History' and click 'get My History'. An email will be sent to your inbox showing you all of the reports that are listed under your email address. Your History will show you all of the assessments/surveys that you have initiated under that email address.


Yes! To send reminders, first hold your mouse over the 'Options' button in the top right corner and select 'History'. Enter your email address on 'History' and click 'get My History'. An email will be sent to your inbox showing you all of the reports that are listed under your email address. Your History Report allows you to send reminders to anyone who has not yet completed your feedback request.


Yes! To extend the deadline, first hold your mouse over the 'Options' button in the top right corner and select 'History'. Enter your email address on 'History' and click 'get My History'. An email will be sent to your inbox showing you all of the reports that are listed under your email address. Your History Report allows you to extend the deadline by 1 week at a time. You can extend the deadline up to 3 months after the date you initiated your feedback request.

FAQ's - About Reports


There are 4 types of reports available.

  1. Standard Report

    1. The 5(+) page report summaries your results, gives you a comparison to others who are in similar roles/situations, and shows how you scored on each individual component or competency area.

  2. Extended Report (Survey or Assessment)

    1. The Assessment Version is a 20+ page report that provides all of your results (shown as % score values) detailed by rater categories and it includes all writtin feedback.

    2. The Survey Version is a 30+ page report that provides all of your results illustrated in a favorability distribution format that includes % unfavorable scores, % neutral scores, and % favorable scores detailed by component (competency), by indicator (question) and by cluster (groups). It also includes demographic filters, a heat map (by indicator or question), written feedback by component and more.

  3. Raw Data Report (Survey Only)

    1. The plus (+) version of the Extended report includes all of the raw scores for each question broken down by rater category and the selected scale response. The raw scores provide you with complete access to the initial data so you can further analyze the results as you choose.

  4. Consolidated Report (Assessment Only)

    1. This report represents the consolidation of individual results based on the filters that you choose (.i.e this report can be consolidated by divison, department, group, cohort, date range, etc.).


To access your Standard Report, first hold your mouse over the 'Options' button in the top right corner and select 'History'. Enter your email address on 'History' and click 'get My History'. An email will be sent to your inbox showing you all of the reports that are listed under your email address. Your History Report allows you to Download any of your reports when you need them.


Prime (Score/Grade) is a special category that shows only the results of individuals assigned to this category.

Group (Score/Grade) is an aggregated category that shows all of the other category results all averaged together (excluding the Prime).


For all Standard Reports on Leadership, Sales, Achievement, Interpersonal (excluding Relationship), the Prime Score/Grade will only show a result when 3 or more participants have completed the request. A Prime Score/Grade is shown on the Extended Report when 1 or more participants have completed the request.


Your Extended Assessment Report breaks down your results into a number of datasets (areas). A description for each area is detailed on the Methodology page of your Extended Report. Depending on the type of Assessment completed, your results may show a score, value, or comment for the following areas: overall score, competency score, clusters score, indicator/question score, multiple benchmark (internal/external/comparable) scores, hidden strength/blind spot notification, Self-score, Prime Score (special category), Group Score, Category Scores (by specific rater categories), Economic Value/Impact Score, Focus Score, general and specific support actions and resource links, action plan workspace, multiple types of qualitative feedback, and more.

Your Extended Survey Report breaks down your results into both quantitative and qualitative datasets (areas). A description for each area is detailed on the Methodology page of your Extended Report. Depending on the type of Survey completed, your results may show a score, value, or comment for the following areas: rating scale (favorable, neutral, unfavorable), overall score, component score, clusters score, indicator/question score, multiple benchmark (internal/external/comparable) scores, favorability ratio and target, most favorable and least favorable scores, Category Scores (up to 21 specific rater categories), multiple types of qualitative feedback, plus qualitative feedback by component, and more.


Extended Reports are available for purchase from within the Standard Report itself. First access your Standard Report (see previous FAQ), once your PDF report is open, you can select the 'Order Extended Report' from the drop-down menu. Once your payment is complete, an email will be sent to you giving you access to the full Extended Report.


First you will need to access your Standard Report (see FAQ above). From your 'History Report' email, simply click on the 'Download Report' link. This link will bring you to the Kliic website where you can select the 'Report Type' to download. If you have previously paid for the Extended Verison then the 'Extended Format' option will be available from the dropdown option. If there is no option for 'Extended Format' and it only shows the 'Standard Format' it means that payment for the Extended Report has not been made or was not successful.

FAQ's - About Credits


No, Credits have no expiry date.


Credits are assigned to your email address. When you use Credits, you must use your email address when you start any Assessment or Survey. This features ensures that only the person who purcahsed the Credits can use the Credits.


You can purchase as many Credits as you need as often as you need. Your Credits will accumulate under your email account.


The total Credits on your account can be found when you request your History (under the Options button in the top right corner). On the email you receive it will show your current Credits available.



      

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